Bosun’s’ brands win customer satisfaction awards

Bosun’s Marine offers some of the best, most enjoyable boats in the industry. And recent awards given out at the Miami International Boat Show prove it.

Popular boats from Regal, Pursuit and Chris-Craft were among the recipients of the 2017 Marine Industry Customer Satisfaction Index (CSI) Awards for excellence in customer satisfaction.

The National Marine Manufacturer’s Association announced 50 recipients of the 2017 Marine Industry CSI Awards during the Innovation Breakfast at the 2018 Progressive Insurance Miami International Boat Show.

The Marine Industry CSI Awards honor boat and engine manufacturers who actively measure customer satisfaction and pursue continuous improvement to better serve their customers. Award recipients achieved an independently-measured standard of excellence of 90 percent or higher in customer satisfaction over the past program year, based on information provided by customers purchasing a new boat or engine during the period between January 1, 2017 and December 31, 2017.  

Pursuit won the CSI Award in the Fiberglass Outboard Boats category. Chris-Craft won for the Sterndrive Cuddy and Express Boats category. Regal Boats won in both the Deck Boats category and Sterndrive Bowrider Boats category.

“The 50 manufacturers honored here today are committed to their customers, providing unparalleled service and creating a culture of excellence in customer satisfaction,” noted Robert Newsome, vice president of engineering standards and membership for NMMA. “These companies’ dedication to their customers not only builds exceptional brand loyalty, it also helps to foster lifelong boat ownership and ultimately, maintain the integrity of the boating industry in America.”

To learn about these and other great boats, contact us at Bosun’s Marine.